Helpful Resources for Members

Claim forms: 

Arabic 
Chinese 
English 
French 
German   
Italian  
Japanese  
Spanish  
Portuguese

Mobile Healthcare Plan (MHP)

MHP Product Brochure
MHP Member Handbook
MHP Claim Form

Latin America & Caribbean Plan

English version
LACP Claim Form

Spanish version
LACP Claim Form

Portuguese version
LACP Claim Form

For more information on any of the plans for this region, please contact us at LatAmCaribbeanSales@aetna.com

International Healthcare Plan (IHP):

IHP Product Brochure — Groups
IHP Group Formation Form
IHP Group Member Application Form
IHP Policy Summary
IHP Benefits Schedule — Core
IHP Benefits Schedule — Essential
IHP Benefits Schedule — Plus
IHP Benefits Schedule — Elite

IHP Claim Form - Medical 
IHP Claim Form - Dental 
IHP Claim Form - Maternity

Please contact us to make an inquiry about any of our products.
If you are an existing policy holder, please login to your secure member area to find all your policy documentation and forms.

Aetna Global Benefits (Middle East) LLC Complaint Procedures

International Healthcare Plan (IHP) — Groups (UAE only):

IHP Pre-sell Brochure — Groups
IHP Group Formation Form
IHP Group Member Application Form
IHP Benefits Schedule — Core
IHP Benefits Schedule — Essential
IHP Benefits Schedule — Plus
IHP Benefits Schedule — Elite

International Healthcare Plan (IHP) — Groups (excluding UAE):

IHP Pre-sell Brochure — Groups
IHP Group Formation Form
IHP Group Member Application Form
IHP Benefits Schedule — Core
IHP Benefits Schedule — Essential
IHP Benefits Schedule — Plus
IHP Benefits Schedule — Elite


Healthy AEssentials Plan (HEA)

HEA Product Brochure (excluding UAE)
HEA Group Formation Form (excluding UAE)
HEA Member Application Form — Group Plans (excluding UAE)
MEA NF Claim Form — Medical
MEA NF Claim Form — Dental
MEA NF Claim Form — Maternity

HEA Product Brochure (UAE only)
HEA Group Formation Form (UAE only)
HEA Member Application Form — Group Plans (UAE only)
MEA RSA Claim Form — Medical
MEA RSA Claim Form — Dental
MEA RSA Claim Form — Maternity

International Healthcare Plan (IHP) for China

ChinaLife

ChinaLife Policy Wording
Aetna International Claim Form (China)

Huatai

Huatai Individual Member Application Form
Huatai Individual Member Brochure
Aetna International Claim Form (China)

Da Zhong

Da Zhong Individual Member Application Form
Da Zhong Individual Member Brochure
Aetna International Claim Form (China)

International Healthcare Plan (IHP) for Hong Kong

IHP Individual Member Application Form
IHP Individual Member Brochure
IHP Individual Claim Form
Complaints Procedures Hong Kong

Asia Care Plan for Hong Kong

Asia Care Policy Wording
Asia Care Schedule of Operations
Asia Care Claim Form

Hong Kong Insurance Authority levy

Hong Kong Insurance Authority levy information

International Healthcare Plans for Singapore

Why Aetna International
Aetna Global Benefits (Asia) Ltd. Complaint Procedure — Singapore